My order is not right- What do I do?
What to do when you something is wrong with your order
We're sorry your order wasn't received as expected.
If an item is missing, incorrect, damaged, or your order doesn't match what you purchased, please contact our Customer Support team as soon as possible. To help us resolve the issue quickly, have the following information ready:
- Your order number
- A description of the issue
- Photos of the items received (if applicable)
Once we review the details, we'll work with you to provide a replacement, exchange, or other appropriate resolution.
US: 1-800-841-4522
Email: Support@Brasselerusa.com